Frequently Asked Questions
I'VE NEVER HAD MY CLOTHES ALTERED- HOW DOES IT WORK?
It's painless- we promise! You simply come in with your garment, you tell us what you'd like to change (shorten, take-in, let-out, etc.), you leave the garment with us, and we work our magic (measuring, creating, cutting, sewing, ironing and sometimes more!). A few days later you come in to pick up your new and improved garment!
DO I NEED AN APPOINTMENT?
Yes!! Reserve your spot as soon as possible to ensure a timely completion date.
WHAT IS YOUR TURN-AROUND TIME?
Turn-around times can vary. Currently, we need about two weeks to complete most orders.
WHAT ARE YOUR PRICES?
Our prices are some of the lowest ones out there! Prices vary depending on a number of factors including the complexity of the alteration, type of fabric, number of layers, size of garment, completion date (rush order) and other things. Some price estimates may be given before a fitting but the final price is set when we see the item in person.
WHAT HAPPENS DURING MY FITTING APPOINTMENT?
First, we'll discuss what your alteration needs are. Next, you'll be measured and fitted to perfection by our master seamstress. She will give you her professional opinion to get you the best results. Finally, we'll discuss pricing and completion dates. If you agree with everything, you leave your garment with us at that time.
DO I BRING ANYTHING TO MY FITTING APPOINTMENT?
Yes. If you are altering the length of any garment, please bring your shoes for proper height. If you are altering the top part of a dress, please bring your shapewear (strapless bra, Spanx, etc.) to obtain a proper fit.
DO YOU ALTER CASUAL WEAR?
Yes! Casual wear is everyday clothing (jeans, skirts, shirts, summer dresses, etc.). We offer a DROP-OFF ONLY option for casual wear- please see below.
DO YOU ALTER WEDDING GOWNS AND WHAT IS YOUR TURN-AROUND TIME?
Yes, we do! We recommend coming in at least 6-8 weeks from your wedding day. Please contact us for more details.
CAN YOU FIX MY BUSINESS SUIT?
Yes! We can alter suit jackets and suit pants. Turn around time for suit jackets is normally 2 weeks.
DO YOU SEW ON PATCHES OR BADGES?
Yes, we do! Contact us for more details.
WHEN AND HOW DO I PAY?
Some orders will require 50% up front before starting any alterations. Most orders can be paid at pickup. Cash, Venmo and Zelle are preferred forms of payment. We will gladly accept debit and credit cards.
DO YOU OFFER SAME-DAY OR EXPRESS SERVICES?
Sometimes! Currently, we're taking a limited number of orders. We always do our best to get you in if we can. While we would love to take care of every single rush order, it's simply not possible every time. It all depends on the day, the week and the current workload. Additional fees may apply for rush orders.
DO YOU TAKE SPECIAL REQUESTS?
Sometimes, if our workload permits it. Please call us for more information.
WHERE ARE YOU LOCATED?
Our cross streets are Cotton Ln and Greenway Rd. We're currently based out of our home. A third-car garage space was converted into a fully equipped professional alteration shop. There is a fitting room inside the shop.